Exceptional Service.
Seamless Support.

Technology is a powerful tool – it can automate repetitive manual tasks, improve efficiency, and streamline operations. But even the best technology is just that: a tool. What truly makes a difference is the service behind it. Because when issues arise, sometimes you don’t want a chatbot, a ticketing system, or a long wait time – you want to talk to a real person who understands your business, has deep industry expertise, and acts with a sense of urgency.

At Treasury Curve, we believe exceptional service is just as important as cutting-edge technology. That’s why we’ve made service a core differentiator of our platform. With Treasury Curve, you can trust that your requests are handled promptly, transparently, and with the expertise you deserve.

Our Two-Tier Service Model

Our service process ensures every request, whether simple or complex, is resolved quickly, eﬃciently, and with full transparency.

Rapid, Reliable Tier 1 Support

Our Tier 1 Service Team is your first point of contact for most requests, including:

Record updates
Statement and reporting requests
How-to guidance

Here’s how it works:

Requests are promptly acknowledged.
Sales Representatives are copied on all communications for full visibility.
Once your request is completed, you’ll receive a confirmation message to close the loop.

Tier 2 Support for Complex Issues

When requests require additional expertise or technical support, we ensure seamless escalation:

A detailed ticket is created and tagged to your client record, keeping your Sales Representative informed every step of the way.
Daily stand-up calls ensure your issue is prioritized and assigned to either a Tier 2 expert or our Engineering Team.
Open tickets are reviewed daily until resolution.
Once resolved, our Service Team validates the solution and communicates it to you, keeping you informed throughout the process.

What Sets Our Service Apart?

Rapid response

Immediate acknowledgment of service requests to ensure confidence and clarity.

Collaborative transparency

Our sales and product teams stay aligned for seamless updates.

Streamlined workflow

Issues are tracked for full visibility.

Expert escalation

Tiered support ensures the right expertise addresses challenges.

Proactive resolution

Daily team calls drive swift and eﬀective issue resolution.

Dedicated oversight

A project manager oversees follow-ups for complete closure.

Experience the Treasury Curve Service Difference

At Treasury Curve, exceptional service isn’t an afterthought – it’s a commitment. Whether it’s a quick question or a complex issue, our team is here to ensure your treasury operations run smoothly

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*Any claims, statements or testimonials may not be representative of the experience of all clients and is no guarantee of future performance or success.

Investments like stocks, bonds, mutual funds and annuities are:
Not FDIC Insured | Not Bank Guaranteed | May Lose Value

Investments in money market funds are not guaranteed or insured by the Federal Deposit Insurance Corporation or any other government agency. While money market funds seek to maintain the value of your investment at $1.00 per share, it is possible to lose money by investing in these funds. The prospectus is available via the link to the asset manager on the Research page in the column entitled Fund Company URL. The prospectus contains more complete information about each Fund including distribution fees and expenses. An investor should read the prospectus carefully before investing or sending money.

Treasury Brokerage, LLC is a registered broker-dealer and a member FINRA/SIPC.

Securities offered by Treasury Brokerage, LLC a member of FINRA/SIPC. | brokercheck.finra.org

Securities offered by Treasury Brokerage, LLC a member of FINRA/SIPC.

brokercheck.finra.org